Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and BoltSync Technologies ("we", "us"), Lahore, Punjab, Pakistan. They govern your use of the BoltSync website, the BoltSync desktop application and the Web Reports portal (together, the "Service"). By downloading, installing or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Licence to use BoltSync

Subject to these Terms and payment of the applicable fees, we grant you a limited, non-exclusive, non-transferable licence to install and use BoltSync on the number of computers permitted by your plan, for your own business. You may not copy, sell, rent, sub-license, reverse-engineer, decompile or tamper with the software or its licence mechanism, or use it to build a competing product.

2. Free trial

New installations include a free trial of 14 days. During the trial you may use the software without charge. When the trial ends, the software will stop working until a subscription is activated. Data you entered during the trial is kept on your computer and becomes usable again once a licence is activated.

3. Subscriptions, prices and payment

• Plans and prices are shown on the pricing section of our website in Pakistani Rupees and are billed monthly or yearly, as you choose when you subscribe, unless we agree otherwise with you in writing.
• Payment is arranged directly with us (bank transfer or another method we agree). Your licence is activated once payment is received.
• We may change prices with at least 30 days' notice. A price change does not affect a period you have already paid for.
• If a payment is not received when due, the software enters a short grace period and then stops working until payment is made. Your data on your computer is not deleted.
• The features included in each plan are listed on the pricing section. We may add features to a plan at any time; we will not remove a listed feature from a plan you have paid for without notice and a refund of any unused period if you choose to cancel as a result.

4. Cancellation and refunds

You may cancel at any time by telling us on WhatsApp or by email. Cancellation takes effect at the end of the period you have paid for. Refunds are governed by our Refund Policy, which forms part of these Terms.

5. Your data and your responsibilities

• All business data you enter into BoltSync belongs to you and is stored on your own computer. You are responsible for keeping backups. BoltSync includes local backup tools and, on some plans, backup to your own Google Drive; we strongly recommend using them regularly.
• You are responsible for the accuracy of what you enter, for keeping your licence key, Shop ID and PIN confidential, and for everything done under your account.
• You must not use BoltSync to store or process data you have no right to hold.
• We are not an accountant or auditor. Reports are generated from the data you enter; you remain responsible for checking them and for your own bookkeeping and filings.

6. Tax compliance — important

BoltSync calculates sales tax at the rate you configure and prints tax breakdowns on invoices. BoltSync is not connected to, integrated with, or approved by the Federal Board of Revenue (FBR), the Sindh Revenue Board (SRB), the Punjab Revenue Authority (PRA) or any other tax authority, and does not file returns on your behalf. Certain businesses in Pakistan — including those classified as Tier-1 retailers under the Sales Tax Act 1990 — are legally required to use a point-of-sale system integrated with the FBR. It is your responsibility to determine whether that requirement applies to you and to comply with it. If it does, BoltSync alone will not satisfy it. Consult your tax adviser.

7. Acceptable use

You must not use the Service for anything unlawful, to attack or overload our servers, to attempt to access another customer's data, or to circumvent licensing. We may suspend access while we investigate suspected misuse.

8. Updates and availability

Subscriptions include software updates for their duration. We may release updates that change or remove features. The desktop application works offline; the Web Reports portal and licence server are online services that we aim to keep available but do not guarantee to be uninterrupted or error-free. Licence checks tolerate periods offline so that ordinary internet outages do not stop billing.

9. Intellectual property

BoltSync, its code, design, logo and documentation are owned by BoltSync Technologies and protected by copyright and other laws. These Terms give you a licence to use the software, not ownership of it. "WhatsApp" is a trademark of Meta Platforms, Inc.; "Windows" is a trademark of Microsoft Corporation; we are not affiliated with either.

10. No warranty

The Service is provided "as is" and "as available". To the fullest extent permitted by law we make no warranties, express or implied, including of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the software is error-free or that reports will meet any particular accounting standard or regulatory requirement.

11. Limitation of liability

To the fullest extent permitted by law, BoltSync Technologies will not be liable for any indirect, incidental, special or consequential loss, including loss of profit, revenue, data or business, arising from your use of or inability to use the Service, even if we have been told of the possibility. Our total liability for all claims relating to the Service in any 12-month period is limited to the fees you paid us in that period. Nothing in these Terms limits liability that cannot be limited by law, including for fraud.

12. Termination

You may stop using the Service at any time. We may terminate or suspend your licence if you breach these Terms and do not fix the breach within 14 days of us telling you, or immediately for serious breaches. On termination your licence ends; your data remains on your computer.

13. Governing law

These Terms are governed by the laws of the Islamic Republic of Pakistan. The courts of Lahore have exclusive jurisdiction over any dispute, without prejudice to any rights you have as a consumer under the Punjab Consumer Protection Act 2005 or other applicable consumer law.

14. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. These Terms, together with the Privacy Policy, Refund Policy and Cookie Policy, are the entire agreement between us regarding the Service. We may update these Terms; material changes will be notified to licence holders and take effect 30 days after notice.

Questions: support@tryboltsync.com · WhatsApp +92 302 7568850